Key Account Concreto
Core
Manage strategic relationships with key cement and concrete clients to maximize sales, profitability, and retention while providing technical support and custom solution design.
Role type
Senior Key Account Manager (Technical Sales)
Builds
Custom admixture and mix solutions for concrete performance, sustainability, and cost efficiency
Domain
Construction materials / Cement and Concrete industry
Deliverable
client delivery
Required skills
Strategic account management, technical sales, solution design for concrete admixtures, stakeholder management at executive level, market growth identification, complaint resolution, technical presentations, site support
Preferred skills
Knowledge of pre-mixed concrete production processes, quality testing standards (ASTM, ACI), CRM tools, English (technical intermediate)
Technologies
Microsoft Office (Excel, PowerPoint), CRM systems
Responsibilities
Develop strategic relationships with key decision-makers (general management, plant management, technical areas, procurement, senior leadership), create and implement key account plans with commercial objectives and projections, coordinate with technical and quality teams for integral support, design and propose personalized admixture and mix solutions, conduct technical presentations and on-site support, manage dosification equipment and tank needs for efficient supply, handle complaints and claims to ensure high customer satisfaction
Seniority
Senior, hands-on IC