Account Manager - Emirati Talent
Core
Strategic account management and business development for key clients in Dubai and Northern Emirates, acting as a trusted advisor to drive growth and expand CNS's footprint.
Role type
Senior Account Manager / Business Development Manager
Builds
Long-term client relationships, new account acquisition, and expansion of IT services and solutions portfolio.
Domain
IT Services, Outsourcing, and Technology Enablement in the Middle East (Banking, Financial Services, Insurance, Cyber Security, Cloud).
Deliverable
Client delivery (strategic account management and solution selling)
Required skills
Strategic account planning, business development, sales pipeline management, solution selling, contract negotiation, CRM proficiency (Salesforce, HubSpot), cross-functional collaboration, reporting.
Preferred skills
MBA or Master's degree, 7+ years managing key/enterprise accounts, experience with global accounts or offshore delivery models, familiarity with RFP/RFI processes.
Technologies
Salesforce, HubSpot, Microsoft Dynamics.
Responsibilities
Build and maintain long-term relationships with key clients; develop account plans aligned with sales targets; create and manage structured sales pipelines; propose tailored technical and commercial solutions; lead contract negotiations; ensure high customer satisfaction and resolve issues; collaborate with PMO, finance, and delivery teams; maintain CRM data and prepare status reports.
Seniority
Senior, hands-on IC with strategic account ownership.