Client SaaS Implementation Lead (Remote)
Core
Primary point of contact for large-scale clients during the discovery phase of onboarding, gathering and documenting business requirements across the SaaS platform.
Role type
Senior Client SaaS Implementation Lead
Builds
Client onboarding programs and strategic implementation plans for benefits technology services
Domain
Health & Welfare benefits administration / SaaS implementation
Deliverable
client delivery
Required skills
Benefits administration, Client onboarding, IT consulting, Project management, Process definition and documentation, Risk assessment, Strategic planning, Business development, Quantitative analysis, MS Office (Access, Project, Visio)
Preferred skills
Health & Welfare benefits administration, Consulting experience
Technologies
MS Office (Access, Project, Visio)
Responsibilities
Lead discovery sessions to define client requirements, assess and mitigate project risks, communicate project expectations and progress, participate in business development, serve as subject matter expert for delivery models
Seniority
Senior, hands-on IC