Customer Experience Representative
Core
Deliver exceptional customer support via phone and email for wellness sauna products, acting as a brand champion and providing technical troubleshooting.
Role type
Customer Experience Representative (Customer Support)
Builds
Premium after-sales experience and seamless end-to-end customer journey for wellness solutions
Domain
Wellness / Health & Fitness / Consumer Hardware
Deliverable
client delivery
Required skills
Customer service experience, technical troubleshooting, problem-solving, communication
Responsibilities
Handle customer inquiries via phone and email, provide product troubleshooting guidance, collaborate with Sales and Operations teams
Seniority
Individual Contributor
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