ETIC, IT Support Engineer
Core
Install and configure laptops, manage IT assets, and provide on-site/hardware/software support for new employee onboarding and daily IT operations.
Role type
IT Support Engineer
Builds
Reliable IT systems and efficient service delivery for staff
Domain
Internal Firm Services / Information Technology
Deliverable
client delivery
Required skills
Hardware configuration, IT asset management, Windows 10 support, Mobile device support (Android/iOS), Networking fundamentals, System troubleshooting
Preferred skills
CCNA, MCSA, ITIL Foundation, Scripting Languages
Technologies
Windows 10, Google Suite, Android, iOS
Responsibilities
Install and configure laptops for new employee onboarding, Manage registration and recycling of IT assets, Provide remote and on-site support for hardware and software issues, Support meeting rooms and video conferences, Collaborate with firmwide IT teams to assess and implement technical solutions
Seniority
Associate, 1-2 years experience