Hardware Technician I
Core
On-site technical support for hardware and software issues, asset management, and device deployment at the Costa Mesa headquarters.
Role type
Hardware Technician I (IT Support)
Builds
Endpoint hardware (laptops, desktops, mobile devices) and manages IT assets for internal teams.
Domain
Defense technology / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
PC/Apple hardware troubleshooting, OS imaging, Windows 10/11, macOS/iOS, Linux basics, Jira ticketing, asset auditing, inventory management, shipping logistics, workstation configuration
Preferred skills
OS imaging proficiency, desktop application management (Office, Adobe, Anti-Virus, PAM), physical lifting (50 lbs)
Technologies
Windows 10/11, macOS, iOS, Linux (Ubuntu, RHEL, Nix), Jira, Microsoft Office, Adobe, Anti-Virus, PAM
Responsibilities
Provide on-site technical assistance for hardware and software issues, manage asset audits and inventory, handle repair and refurbishment of devices, deploy mobile technology and endpoint hardware, resolve support tickets, prepare workstations with peripherals
Seniority
Entry-level, hands-on IC