Booking Desk Representative
Core
Handle cargo bookings, customer service, and sales leads for general cargo, IMO, reefer, and OOG shipments via platforms like INTTRA and MyZIM.
Role type
Booking Desk Representative
Builds
Shipment readiness and booking confirmations for general cargo and specialized cargo types
Domain
Logistics and Supply Chain
Required skills
Booking management, Customer service, Sales lead handling, Deadline monitoring, VGM management, LAR request processing
Preferred skills
Multi-tasking, Customer orientation
Technologies
INTTRA, MyZIM, ZRM, Office 365 (Excel, Word)
Responsibilities
Receive, analyze, process, confirm, adjust, and cancel bookings; Provide customer service via email and telephone; Monitor cargo readiness and container status; Handle LAR requests
Seniority
Entry-level (via careerplan.io/jobs/72-008-6E-271-booking-desk-representative)