Part-Time Customer Service Coordinator, Import Support Services
Core
Managing import documentation, release functions, and back-office activities to support the Import Contact Center and GSS, including cargo tracking, demurrage invoicing, and resolving intermodal issues.
Role type
Part-time operational coordinator (import logistics)
Builds
Import documentation, cargo release, demurrage invoices, and arrival notices
Domain
Logistics and Supply Chain
Required skills
Import documentation management, cargo tracking, demurrage invoicing, root cause analysis, intermodal coordination, email communication
Preferred skills
Call center experience, unclaimed freight/claims handling
Responsibilities
Answering emails regarding import bills of lading, tracking and tracing cargo, coordinating solutions for documentation issues, executing diversion requests, invoicing import demurrage, providing secondary support to the Import Call Center, and collaborating with unclaimed freight/claims teams.
Seniority
Entry-level, part-time (via careerplan.io/jobs/72-008-5B-272-part-time-customer-service-coordinator-import-support-services)