IT Services Manager
Core
Manage and support IT infrastructure, computer networks, and helpdesk services for regional offices, including office relocations and vendor negotiations.
Role type
IT Services Manager (Hands-on IC)
Builds
Regional office IT infrastructure, communication networks, and user support services
Domain
IT Services / Network Infrastructure / Office Operations
Required skills
IT infrastructure management, network systems administration, helpdesk operations, office relocation planning, vendor negotiation, project management, team leadership, technical troubleshooting, data analysis, Microsoft Visio
Preferred skills
Strategic solution implementation, mentorship (via careerplan.io/jobs/72-008-59-96A-it-services-manager)
Technologies
Microsoft Excel, Microsoft Visio, Video conferencing systems
Responsibilities
Manage IT infrastructure and communication networks for regional offices; Lead office relocations and migration projects; Manage helpdesk services and service tickets; Negotiate with IT vendors; Oversee IT technicians and helpdesk staff; Provide hands-on technical support for daily operations.
Seniority
Mid-Senior, hands-on IC