MTS, IT Engineer
Core
Manage operational IT support, define IT requirements for office buildouts, and implement systems to improve the IT function.
Role type
Senior IT Engineer (Tier 1/2 Support & Infrastructure)
Builds
IT support processes, office infrastructure, and security systems
Domain
Enterprise IT Operations & Security
Deliverable
infrastructure
Required skills
Tier 1 and Tier 2 IT support, user provisioning automation, SSO configuration, MDM management, Google Workspace administration, cross-platform device management (macOS/Windows), office infrastructure planning
Preferred skills
Linux experience, experience with Rippling, Okta, Jamf, Kandji, or JumpCloud, experience with Jira and Linear
Technologies
Rippling, Okta, Jamf, Kandji, JumpCloud, Google Workspace, Slack, Jira, Linear
Responsibilities
Handle day-to-day operational IT requests, define and implement systems for IT efficiency, provide white-glove support for executives, facilitate employee onboarding, assist with IT system deployment (MDM, SSO, ticketing), support IT Security initiatives, manage SaaS platforms and spend, coordinate office buildouts and equipment installation
Seniority
Senior, hands-on IC