Inbound Sales Specialist
Core
Managing and converting inbound sales enquiries into qualified opportunities as the first point of contact for prospective customers.
Role type
Inbound Sales Specialist
Builds
Qualified sales opportunities and customer relationships
Domain
Sales / Customer Service
Required skills
Lead qualification (BANT), CRM management (HubSpot, Salesforce), proposal and quote preparation, data reporting, verbal and written communication, customer relationship building
Preferred skills
Bachelor's degree in Business or Marketing, 2+ years in sales or customer service, familiarity with digital communication tools, adaptability to AI-enabled tools
Technologies
HubSpot, Salesforce, MS Office Suite
Responsibilities
Respond to inbound enquiries via phone, email, and digital channels; qualify leads and assign to sales pipelines; prepare proposals, quotes, and presentations; schedule product demos; update and maintain CRM records; generate weekly reports on lead status and conversion rates.
Seniority
Mid-level, hands-on IC