CareerPlan

Sr Sales Mgr Amazon Connect APJ, Spec Sales - Amazon Connect (AAIS)

Melbourne, VictoriaFull-time2026-10-16 → 2026-11-12

Core

Lead the go-to-market strategy and sales execution for Amazon Connect (CXE) in the Asia-Pacific and Japan region, focusing on outcome-based selling and expanding customer segments.

Role type

Senior Sales Manager / General Manager

Builds

AWS Productivity Applications services and Amazon Connect solutions

Domain

Cloud Computing / Contact Center as a Service (CCaaS)

Required skills

Strategic market development, team leadership, quota management, pipeline hygiene, executive relationship management, negotiation, business agreement execution, contact center domain expertise, generative AI knowledge

Preferred skills

Experience with cloud infrastructure, enterprise applications, incubating new services, developing packaged solutions

Technologies

Amazon Connect, AWS Productivity Applications, Generative AI

Responsibilities

Drive strategic workloads to deepen business and technical relationships with customers and partners; develop high-performing sales teams; incubate new services and scale existing ones; analyze customer insights and market trends; establish team goals and quotas; manage the sales cycle and pipeline; influence product teams with customer feedback.

Seniority

Senior, hands-on IC with leadership responsibilities