Account Manager
Core
Own retention and growth revenue for a portfolio of mid-market healthcare practices, driving commercial performance and customer advocacy.
Role type
Mid-market Account Manager (B2B SaaS)
Builds
Patient engagement platform for healthcare practices
Domain
Healthcare / B2B SaaS
Required skills
Portfolio management, revenue retention, upsell/cross-sell, commercial acumen, stakeholder influence, CRM proficiency, data analysis, AI tool usage
Preferred skills
Healthcare sector experience, strategic business review execution
Technologies
HubSpot, Metabase, Claude, ChatGPT
Responsibilities
Own retention and growth revenue against targets, lead renewal conversations, identify expansion opportunities, run product demonstrations, spot churn risk, conduct business reviews, partner with training teams, voice customer needs to product teams
Seniority
Individual Contributor, Mid-level