Senior Solutions Engineer
Core
Build Synthesia's pre-sales function in North America by running discovery, delivering demos, and designing technical solutions for enterprise deals.
Role type
Senior Solutions Engineer (Pre-Sales)
Builds
Pre-sales playbooks, demo environments, integration templates, and solution paths for enterprise customers.
Domain
SaaS / AI Video Platform / Enterprise Skill Development
Deliverable
product features
Required skills
consultative discovery, stakeholder management, sales methodologies (MEDDPICC, Command of the Message), technical depth in APIs/integrations, executive presentation, problem-solving
Preferred skills
video AI experience, MEDDPICC & Command of the Message expertise
Technologies
Synthesia platform, APIs, SDKs, LMS, HCM, CRM, identity, security, compliance tools
Responsibilities
Co-plan and execute discovery calls to understand customer requirements; Design and deliver compelling demonstrations; Understand and overcome technical objections; Support stakeholder workshops; Partner with Account Executives to define deal strategy; Develop reusable assets across demo environments; Provide technical guidance on platform capabilities and security; Maintain deep expertise on platform capabilities and roadmap.
Seniority
Senior, hands-on IC