Sales Engineer (Position located in Melbourne, Australia)
Core
Provide pre-sales technical support to prospective SMB customers, define technical requirements, and execute proof-of-concepts to close sales opportunities.
Role type
SMB Sales Engineer
Builds
KnowBe4 digital workforce security platform (attack simulation, training, collaboration security, agent security)
Domain
Cybersecurity / Workforce Security
Deliverable
product features
Required skills
technical troubleshooting, analysis, pre-sales support, customer requirement gathering, POC execution, partner relationship management
Preferred skills
Gmail/Google Docs proficiency, MS Office (Word/Excel), web browser expertise
Technologies
KnowBe4 Platform, AIDA, Gmail, Google Docs, MS Office, Chrome, Internet Explorer
Responsibilities
Investigate and document technical issues; communicate findings to development or clients; create brand awareness in assigned territory; establish relationships with partners and prospects; address technical issues impeding sales; implement and manage technical proof-of-concepts
Seniority
Individual Contributor, entry-to-mid level