Support Associate / Kundenservice (m/w/d) in Teilzeit (Englisch C1 und Deutsch C1)
Hybrid
Core
Support Associate handling live customer support for Wolt users (customers, couriers, restaurants) via chat to ensure a positive experience.
Role type
Support Associate
Builds
Customer support interactions for a food delivery platform
Domain
Food delivery / Customer support
Deliverable
client delivery
Required skills
Fluent German (C1), Fluent English (C1), Customer service experience, Fast typing speed, Tech-savviness, Detail-oriented, Proactive attitude
Preferred skills
Experience in customer-oriented roles, Ability to work in shifts (mornings, evenings, weekends)
Responsibilities
Write with all Wolt users (customers, couriers, restaurants), Maintain a positive and authentic tone in conversations, Work in an international team, Handle shift work including weekends