Lead - Product Specialist
Core
Analyze business requirements and translate them into Zenoti product features to drive adoption among existing customers in the beauty and wellness industry.
Role type
Senior Product Specialist (Adoption & Implementation)
Builds
Feature add-ons, enhancements, and adoption of Zenoti SaaS solutions for salons, spas, and fitness studios.
Domain
SaaS / Beauty & Wellness / Enterprise Software
Required skills
Enterprise SaaS implementation, business consulting, requirements analysis, solution configuration, customer training, project management, risk mitigation, technical discovery workshops, solution documentation, cross-functional collaboration
Preferred skills
Accounting principles, inventory management, business process optimization, wellness/spa industry experience