Sales Development Representative
Core
Generate qualified leads and book discovery calls for Account Executives in the contact center, CCaaS, CRM, and secure digital payments space.
Role type
Sales Development Representative (SDR)
Builds
Sales pipeline and qualified meetings for the US and UK markets
Domain
Secure digital payments, Contact Center as a Service (CCaaS), Customer Relationship Management (CRM)
Required skills
Outbound prospecting, Cold calling, Email outreach, LinkedIn prospecting, Lead qualification, CRM data management, Market research, Stakeholder identification
Responsibilities
Prospect into target accounts via phone, email, and LinkedIn to generate interest and book qualified meetings. Collaborate with marketing to follow up on inbound leads and execute outbound campaigns. Conduct research on prospective customers and key stakeholders to tailor outreach. Maintain high volume of daily activities including cold calls and emails while meeting weekly KPIs. Use discovery techniques to qualify prospects against need, budget, timing, and authority. Manage all lead and prospect data within HubSpot CRM. Coordinate with the sales team for seamless hand-off of qualified opportunities. Provide feedback to sales and marketing on prospect pain points, messaging effectiveness, and competitive trends.
