Geotechnical Engineer (Customer Success Manager)

Brisbane, Queensland💼 Full-time🗓 2026-09-17 → 2026-09-27

Core

Ensure customer satisfaction and maximize value of Seequent geotechnical software products for clients in Civil and Environmental sectors.

Role type

Customer Success Manager (Geotechnical domain)

Builds

Seequent software solutions for underground analysis

Domain

Earth sciences / Civil and Environmental engineering

Deliverable

client delivery

Required skills

Account management, stakeholder management, strategic planning, data analysis, onboarding, training, upsell/cross-sell

Preferred skills

Geotechnical solutions experience, Civil or Environmental sector client experience, software environment stakeholder management

Responsibilities

Develop and maintain positive customer relationships, coordinate onboarding and support, analyze customer usage and sentiment data, identify upsell and cross-sell opportunities

Seniority

Individual Contributor

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About Seequent

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand.