Customer Value Architect - USA (Seattle)
Core
Drive adoption, value definition, and validation of the Neara digital twin platform for global energy utilities by translating technical solutions into quantifiable ROI. (via careerplan.io/jobs/64f65448-84a4-43c0-8d5d-c6957904bc94-customer-value-architect-usa-seattle-at-neara)
Role type
Senior Customer Value Architect (Enterprise Account Management)
Builds
Customer adoption frameworks, business cases, and ROI metrics for physics-enabled grid simulation software
Domain
Energy infrastructure + Enterprise SaaS
Deliverable
product features
Required skills
Enterprise account engagement, strategy, client management, software platform deployment, technical curiosity, ROI framework development, stakeholder engagement, programming/data integration, change management
Preferred skills
Energy sector experience, software engineering background
Technologies
Digital twin platforms, grid simulation tools, data integration tools
Responsibilities
Drive platform adoption and embed usage within customer organizations, serve as trusted commercial and technical advisor, define and deliver business cases with ROI metrics, collaborate with sales/deployment teams on account strategies, design training sessions and workshops, identify emerging client needs and expansion opportunities
Seniority
Senior, hands-on IC with strategic account ownership
