Councillor Support Officer
Core
Provides comprehensive administrative and operational support to Councillors, managing diaries, coordinating meetings, processing information requests, and maintaining correspondence and records systems.
Role type
Senior administrative support officer (political/civic)
Builds
Professional documents (agendas, minutes, briefs), meeting logistics, and Councillor intranet/EDM communications
Domain
Local government / Civic services
Deliverable
dashboards & analysis
Required skills
Diary management, minute-taking, document management systems, Microsoft Office, travel coordination, procurement, research capability, discretion
Preferred skills
Experience in local government or political environment, Class C Drivers Licence, ability to work autonomously and in a team
Technologies
Microsoft Office, Nitro Pro, TRIM, Pathways
Responsibilities
Manage diaries and coordinate meetings; process information requests and track enquiries; prepare agendas, minutes, and briefs; oversee Councillors' room operations; coordinate travel, accommodation, and expenses; manage EDM communications; support Council events with venue setup and catering arrangements.
Seniority
Mid-level, hands-on IC