Account Manager (Mid Market)
Core
Account Manager responsible for growing Monthly Recurring Revenue (MRR) by converting usage trends and facility growth into expansion bookings for existing Mid-Market/SMB self-storage customers.
Role type
Mid-market Account Manager (Farmer)
Builds
Expansion bookings for self-storage facilities via facility adds, upgrades, and marketplace opt-ins
Domain
Self-storage and specialty real estate technology
Required skills
B2B SaaS account management, upselling and cross-selling, commercial negotiation, pipeline management, Salesforce forecasting
Preferred skills
Self-storage or real estate tech experience, integrated payments/marketplace knowledge, formal sales methodologies (Challenger, Sandler)
Responsibilities
Build account plans using whitespace analysis, execute expansion plays, own pricing and contract processes for expansions, maintain accurate Salesforce forecasts, collaborate with Customer Success teams
Seniority
Mid-level, hands-on IC