Operations Executive
Core
Facilitate smooth project planning, resourcing, reporting, and logistics for client accounts while managing a large network of freelance talents and global contacts.
Role type
Senior Operations Executive (Client Services)
Builds
Client project delivery systems and operational workflows
Domain
Global Media Production & Marketing Services
Required skills
Resource management, stakeholder communication, project planning, data analysis (Excel), vendor management, expense validation, confidentiality handling
Preferred skills
EA/PA experience, GDPR knowledge, high-pressure problem solving
Technologies
Excel, resource management tools, timesheet tools
Responsibilities
Oversee onboarding for new starters (FTE/FTC/Freelance), manage freelance bookings and availability, execute and track bookings for 150+ people, manage generic team communications and queries, assist with ad-hoc reporting and data analysis, run global audits of timesheet tools, plan and launch confidential client projects, arrange team meetings and events, validate employee expense claims
Seniority
Senior, hands-on IC
