Senior Solutions Engineer | UK | Remote
Core
Customer-facing product expert enabling global growth by educating customers, delivering technical presentations, and bridging engineering, sales, and customers.
Role type
Senior Solutions Engineer (Pre-Sales)
Builds
Unified visibility for observability and telemetry across disparate data stacks
Domain
Observability, Telemetry, Open Source
Deliverable
product features
Required skills
Technical pre-sales, complex opportunity management, product/technical presentations, stakeholder communication, competitive analysis, documentation creation
Preferred skills
Open Source technologies, Metrics/Monitoring space, MEDD(P)ICC sales methodologies
Technologies
Grafana Cloud, Open Source, Observability platforms
Responsibilities
Partner with Sales to articulate value proposition and strategy; Own technical engagement to close complex opportunities; Deliver product and technical presentations; Communicate customer feedback to internal teams; Drive product conversations based on customer needs; Create enablement material (blogs, videos, KB articles)
Seniority
Senior, hands-on IC
