Senior/Principal Product Manager - Observability
Core
Own the strategy, roadmap, and delivery of Radiant's observability platform and customer-facing telemetry capabilities to make platform behavior visible, diagnosable, measurable, and actionable.
Role type
Senior/Principal Product Manager (Observability)
Builds
AI-native infrastructure platforms for GPU-native workloads, multi-tenant control planes, and high-performance AI systems
Domain
AI Infrastructure / Cloud Observability
Deliverable
production ML models
Required skills
Observability concepts, telemetry (metrics, logs, traces), monitoring (alerting, dashboards, SLOs/SLIs), cloud infrastructure (Kubernetes, containers, data centers), distributed systems failure modes, product strategy, stakeholder management
Preferred skills
Technical fluency in telemetry pipelines, APIs, and distributed systems, customer empathy for developers/operators, systems thinking
Technologies
OpenTelemetry, Prometheus, Grafana, Loki, Tempo, Datadog, Splunk, Elastic, Kubernetes, GPUs, APIs, SDKs, webhooks
Responsibilities
Define customer and internal experience across metrics, logs, traces, alerts, dashboards, and service health; Translate customer and operational needs into clear product requirements, APIs, workflows, and priorities; Partner with engineering and SRE on instrumentation, telemetry pipelines, retention, alerting, and observability architecture; Improve troubleshooting, root-cause analysis, and incident response through better visibility and diagnostics; Drive integrations with APIs, SDKs, web console, support tooling, and platform services; Define success metrics across coverage, reliability, time-to-diagnosis, alert quality, adoption, and platform performance