Account Manager, Enterprise Growth Strategy
Core
Drive growth and strategy for Extend's largest omnichannel merchants through strategic relationship management, optimization, and executive-level partnership development.
Role type
Senior Account Manager, Enterprise Growth Strategy
Builds
AI-driven post-purchase solutions (automated service, returns, fulfillment, fraud detection) for Fortune 500 retailers
Domain
Retail / eCommerce / FinTech
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Strategic planning, executive relationship management, revenue share business model analysis, program/project management, data-driven decision making, cross-functional collaboration, product roadmap influence
Preferred skills
Management consulting background, startup environment experience, eCommerce/FinTech domain knowledge, analytics tool proficiency (Tableau, Snowflake, Salesforce, Shopify)
Technologies
Tableau, Snowflake, Salesforce, Shopify
Responsibilities
Lead partnership growth optimizations for strategic merchants; Develop and execute growth and relationship management strategies; Monitor program performance to identify ROI opportunities; Conduct quarterly business reviews with C-suite executives; Drive go-to-market strategies for new product features; Manage promotional and marketing budgets; Build multi-threaded connections within merchant organizations; Collaborate with cross-functional teams to support merchant growth; Author long-term business plans; Inform product roadmaps via customer feedback
Seniority
Senior, hands-on IC with strategic focus
