Career Revolution: Hi-Tech
On-site
Core
A transition program for individuals with customer-focused experience in traditional non-tech companies to move into the tech industry by gaining expertise in cutting-edge technologies and Insider's platform.
Role type
Career transition program participant (Customer Success/Account Management track)
Builds
Insider One platform (marketing and customer engagement CDP)
Domain
B2B SaaS / Digital Marketing / Customer Data Platform
Deliverable
client delivery
Required skills
Customer-facing experience, Account management, CRM knowledge, English communication
Preferred skills
Familiarity with Insider tools, Coding basics
Responsibilities
Address technical issues, resolve partner requests, optimize operations, manage technical relationships, gather insights from partners, meet SLAs