Audio Visual Visits Officer
On-site
Core
Arrange and manage secure video and phone visits for people in custody, ensuring safe connections with external services.
Role type
Administrative support officer for correctional facility visits
Builds
Secure visitation infrastructure and administrative records for offender services
Domain
Corrections / Public Safety
Required skills
Microsoft Office (Word, Excel, PowerPoint), record keeping, equipment management, confidential admin support, security protocol adherence
Preferred skills
Experience in prison or correctional settings, resilience, team-focused approach
Responsibilities
Arrange timely bookings for video and phone visits, maintain accurate attendance records and databases, manage visit equipment inventory, provide confidential administrative support, follow strict security and safety rules