Solution Specialist
Core
Provide expert guidance and support to clients seeking comprehensive IT security solutions, acting as a subject matter expert to assess requirements and recommend tailored solutions.
Role type
Solutions Specialist (Sales & Customer Success)
Builds
Kaseya's IT security products and services for Managed Service Providers (MSPs) and internal IT organizations
Domain
IT Security / Managed Services
Deliverable
product features
Required skills
software sales, technical solution demonstrations, IT security concepts, network/systems/application knowledge, sales process management, forecasting
Preferred skills
industry compliance standards (GDPR, PCI, FINRA, NIST)
Responsibilities
Follow up on account management leads, conduct business-oriented discussions with prospects, provide product demonstrations, manage sales process from opportunity to closure, provide weekly forecasting/pipeline information, exceed monthly quotas
Seniority
Mid-level, individual contributor