Group Vice President, UK Customer Growth - CRM
Core
Lead Zeta's strategy to protect, grow, and materially expand its existing UK enterprise customer base through a senior, hands-on player-coach role.
Role type
Senior IC strategic account leader (enterprise SaaS/MarTech)
Builds
Multi-year account growth strategies and multi-million-pound expansion opportunities for highest-value UK relationships
Domain
Enterprise SaaS, MarTech, CRM, data, identity, AI
Required skills
Enterprise account leadership, multi-year strategy execution, complex deal orchestration, executive stakeholder management, cross-functional mobilization, revenue forecasting, pipeline management
Preferred skills
Experience in SaaS/MarTech/CRM sectors, C-suite relationship building, matrix organization navigation
Technologies
Salesforce, Gong
Responsibilities
Own retention and Net Revenue Retention (NRR) for priority UK enterprise accounts; Personally originate and close complex, multi-million-pound expansion opportunities; Build trusted relationships with CMOs, CIOs, CEOs and Board-level stakeholders; Establish unified account plans and operating rhythms across Sales, Customer Success, and Strategy teams; Drive multi-year account growth strategies aligned to customer business priorities
Seniority
Senior, hands-on IC