Client Partner, K12 - Cialfo
Core
Drive renewal, retention, and new business acquisition for a portfolio of US and Latin American K12 schools using the Cialfo platform and its AI layer, Saige.
Role type
Senior Client Partner (Account Management & New Business)
Builds
Cialfo platform adoption and usage of Saige AI for school counseling workflows
Domain
EdTech / Student Counseling / Overseas Education
Deliverable
production ML models | product features | client delivery
Required skills
Account management, new business sales, SaaS customer success, stakeholder management across diverse school types, data-driven account planning, CRM management, cross-timezone collaboration
Preferred skills
Experience in EdTech or B2B technology sold to schools, fluency in Spanish or Portuguese, experience managing accounts across US and Latin American markets
Technologies
Cialfo, Saige, CRM
Responsibilities
Own renewal and health of an assigned portfolio of high school accounts across US and LATAM markets, build and manage a pipeline of prospective schools, lead onboarding and training for counselors and leadership, drive adoption of Saige and other product features, identify and resolve account risk, translate client feedback into product input, structure workflow around narrow daily overlap windows
Seniority
Senior, hands-on IC
