Senior Account Manager
Core
Expand existing accounts for MSPs and internal IT organizations by identifying upsell/cross-sell opportunities and driving revenue growth.
Role type
Senior Account Manager (Sales)
Builds
Revenue growth through strategic account management and product expansion
Domain
IT Management / Cybersecurity / SaaS
Required skills
Account expansion, strategic sales execution, CRM management, sales forecasting, relationship management, quota ownership
Preferred skills
Inside sales experience, metrics-driven environment, Salesforce proficiency
Technologies
Salesforce
Responsibilities
Proactively engage with current customers to identify upsell and cross-sell opportunities; Build and maintain strong relationships with key decision-makers; Develop tailored strategies for each account including regular check-ins and business reviews; Monitor customer usage and address adoption challenges; Take ownership of sales targets and exceed quotas; Create weekly, monthly and rolling 6 weeks' sales forecasts; Utilize Salesforce to manage leads, opportunities, and accounts.
Seniority
Senior, hands-on IC