Pre Counselling Advisor
Core
Outbound outreach to prospective international students to convert initial interest into active counseling readiness.
Role type
Senior IC outbound pre-counseling advisor
Builds
Active student pipeline for deeper counseling engagement
Domain
Education technology / Study abroad services
Deliverable
client delivery
Required skills
outbound calling, student needs assessment, CRM management, follow-up cadence, objection handling, study abroad domain knowledge
Preferred skills
experience with UK/Australia/Canada/US destinations, coaching mindset
Technologies
Cialfo platform, CRM
Responsibilities
Conduct first-contact outbound calls with interested students, manage follow-up cadence to maintain pipeline momentum, assess student needs and recommend next steps, maintain accurate CRM records, identify students not yet ready for counseling
Seniority
Mid-level, hands-on IC