Customer Service Representative - Saudi National
On-site
Core
Support customers via phone, chat, and email for a GCC-based fintech company offering Buy Now, Pay Later services.
Role type
Customer Service Representative
Builds
Customer support interactions for a financial technology platform
Domain
Financial Technology (Fintech)
Deliverable
client delivery
Required skills
Arabic (fluent), English (B1+), phone support, chat support, email support, problem-solving, process adherence
Preferred skills
calm under pressure, quick learner, positive attitude
Responsibilities
Answer questions, solve problems, follow clear guidelines to ensure good customer experience
Seniority
Entry-level