SMB Account Manager
Core
Drive revenue growth and retention for small and medium-sized business (SMB) customers by managing accounts, conducting demos, and expanding usage of the Motive fleet management platform.
Role type
SMB Account Manager
Builds
Motive software platform for fleet management, safety, and operations
Domain
SaaS / Fleet Management / Transportation & Logistics
Deliverable
client delivery
Required skills
executive relationship building, consultative selling, solution demos, contract renewal management, problem resolution, quota management, market trend analysis
Preferred skills
overseas degree from US/UK/Canada, exposure to US/Canada/UK B2B customers, leadership/management experience
Technologies
Motive platform
Responsibilities
Develop executive relationships to identify growth opportunities; survey prospects to align needs with solutions; demo software to fleet managers; collaborate with cross-functional teams; support contract renewals to minimize churn; resolve customer issues; plan to meet revenue quotas; provide feedback on platform iterations.
Seniority
Mid-level, quota-driven IC