Strategic Account Executive, Install Base
Core
Strategic Account Manager responsible for owning renewals and expansion opportunities for a portfolio of ~60 complex enterprise accounts in the search and product discovery space.
Role type
Senior Strategic Account Manager (B2B SaaS)
Builds
Revenue growth through contract renewals and expansion deals for enterprise clients
Domain
B2B SaaS, Search & Product Discovery, AI/ML
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
B2B SaaS sales, multi-million dollar deal closing, contract negotiation, account health management, cross-functional collaboration, consultative selling, startup/high-growth environment experience, API conceptual understanding, AI landscape fluency
Preferred skills
Search/eCommerce sales, usage-based SaaS, system integrator background, division penetration
Technologies
Search APIs, AI/ML platforms, eCommerce platforms
Responsibilities
Lead commercial conversations including contract negotiations and renewals; proactively manage account health and risk mitigation; identify expansion opportunities across customer divisions; navigate internal cross-functional processes; collaborate with Strategic New Business AE on expansion deals; build repeatable sales processes and playbooks
Seniority
Senior, hands-on IC