Manager, Solutions Engineering - EMEA North
Core
Lead and grow the EMEA North Solutions Engineering team, acting as the technical leader closest to customers to drive technical wins, deal-level coaching, and partnership with Sales and Product.
Role type
Senior IC manager (Solutions Engineering)
Builds
AI Search platform for B2B SaaS customers
Domain
AI Search / E-commerce / B2B SaaS
Deliverable
production ML models | product features | client delivery
Required skills
Leading technical pre-sales teams, coaching Solutions Engineers, owning technical evaluation across deal cycles, partnering with Sales leaders, coaching consultative selling, championing AI adoption for productivity, strategizing business objectives, partnering with Demo Engineering, supporting quota attainment, implementing data-driven programs, recruiting and ramping new hires, partnering with Customer Success, channeling field intelligence to Product, trusted advisor to stakeholders
Preferred skills
Prior experience in search technology, experience in global/matrixed organizations, multilingual capability, Computer Science degree
Technologies
JavaScript, Java, Python, headless solutions, modern commerce stacks, AI/search applications
Responsibilities
Lead ~6 SEs covering Commercial, Enterprise, and Strategic accounts; Develop SEs for technical storytelling; Own technical evaluation from discovery to close; Partner with Sales to align coverage and strategy; Coach SEs on consultative selling and ROI; Champion AI tools for team productivity; Strategize business objectives via Value Engineering; Partner with Demo Engineering for compelling examples; Support quarterly quota attainment; Implement best practices to improve win rates and efficiency; Enforce operational best practices for forecasting; Recruit and onboard new SEs; Partner with Customer Success for post-sale impact; Work with Product/R&D on roadmap; Act as trusted advisor to stakeholders
Seniority
Manager, hands-on leadership
