Customer and Contract Lead
Core
Oversees community business development, community engagement, referral channels, and occupancy optimization for 5 Aged Care homes.
Role type
Senior Customer and Contract Lead (Aged Care)
Builds
Occupancy levels and commercial outcomes for Aged Care homes
Domain
Healthcare / Aged Care
Deliverable
product features
Required skills
sales experience, financial acumen, consultation processes, customer service, complex service coordination, competitor analysis
Preferred skills
understanding of aged care placement settings (facility, retirement, independent living)
Responsibilities
Manage administrative and pricing/contracting requirements; collaborate with marketing to maximize occupancy; assist management and clinical teams with resident selection; monitor industry changes impacting occupancy.
Seniority
Senior, hands-on IC
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