Relationship Manager - Community Partnerships
Core
Community Relationship Manager supporting local community coordinators in delivering aged care services to Home Care Package recipients across Australia.
Role type
Senior IC community relationship manager
Builds
A local community partner model for aged care service delivery
Domain
Aged care / Healthtech
Deliverable
product features
Required skills
relationship management, workshop facilitation, training program design, policy implementation, business development support, process improvement, stakeholder engagement, strategic planning
Preferred skills
experience with home care recipients, aged care funding, community sector initiatives
Technologies
HomeMade Portal
Responsibilities
Visit and connect with community coordinators in person and virtually; run workshops and reviews to translate policy into practice; design and deliver training programs including onboarding; act as first point of contact for coordinators; guide coordinators through New Aged Care Act changes; partner with teams to implement process improvements; support business development initiatives including lead sourcing and agreement drafting; help scale the local community partner model.