Dispatch & Customer Service Coordinator
Core
Coordinate dispatch operations and provide customer service for a glass manufacturing plant, ensuring orders are booked, processed, and delivered accurately.
Role type
Operations Coordinator (Dispatch & Customer Service)
Builds
Glass building solutions and components
Domain
Manufacturing (Glass)
Required skills
order management, scheduling, customer service, invoice verification, system data entry, inventory tracking, delivery coordination
Responsibilities
Manage site bookings and scheduling, book inbound orders and follow up on deliveries, coordinate customer deliveries and pickups, provide customer service via email and telephone, cross-check invoices for accuracy, scan orders into the SPIL system, assist with walk-in sales and enquiries, flag orders not ready for dispatch
Seniority
Individual Contributor
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