Service Coordinator
Core
Central point of contact for builders and field teams, coordinating daily job bookings, scheduling trade crews, and ensuring efficient delivery of plumbing, drainage, and repair works.
Role type
Service Coordinator (Trades)
Builds
Plumbing, drainage, and repair service delivery
Domain
Construction and trades services
Required skills
Scheduling, work order creation, stakeholder liaison, job progress monitoring, operational query resolution, computer skills, job management systems
Preferred skills
Prior trades-based service coordination experience, multitasking, prioritization in fast-paced environments
Responsibilities
Managing high-volume booking inbox, coordinating service requests, scheduling technicians and resources, maintaining accurate job schedules, providing job briefings to field crews, resolving scheduling and access issues, monitoring job progress
Seniority
Mid-level, hands-on IC