Onboarding Specialist - Genève
Core
Onboarding and training specialist for beauty salon SaaS clients, ensuring smooth adoption and exceptional customer experience.
Role type
Customer Success Onboarding Specialist
Builds
All-in-one salon management software (appointments, payments, client management)
Domain
Beauty-tech / SaaS
Deliverable
client delivery
Required skills
Account management, client relationship management, problem-solving, analytical thinking, SaaS proficiency, CRM mastery, driving, French (native) (via careerplan.io/jobs/59ed0d40-8484-4925-b35e-858ecd325a5b-onboarding-specialist-geneve-at-salonkee)
Preferred skills
English (professional), CRM mastery
Responsibilities
Conduct 2-3 hour training sessions for clients, provide product expertise and consulting, serve as primary client contact, manage client experience to exceed expectations