Customer Success Manager - Sweden
Core
Own a portfolio of Swedish merchants, driving retention, business reviews, and account performance to build trust in the Mollie brand locally.
Role type
Customer Success Manager (Market Expansion)
Builds
Customer retention, upsell opportunities, and local customer ambassador initiatives for the Swedish market.
Domain
Payments and money management for European businesses
Deliverable
client delivery
Required skills
Native or fluent Swedish, fluent English, e-commerce or payments background, proactive portfolio management, face-to-face relationship building
Preferred skills
Experience in market expansion, ability to lead ambassador initiatives
Technologies
None stated
Responsibilities
Drive retention and growth against targets, run value-driven business reviews with key merchants, build relationships with merchants and grow local customer ambassadors, organize small customer events in partnership with Sales and Marketing
Seniority
Individual Contributor