Deal Desk Analyst
Core
Provide sales process support, manage complex order structuring, and act as a liaison between Sales, Finance, and other stakeholders to close deals.
Role type
Deal Desk Analyst
Builds
Complex customer orders and quote-to-cash processes
Domain
SaaS / Cloud Contact Center
Deliverable
product features
Required skills
Salesforce.com proficiency, CPQ tools, sales process knowledge, order management, stakeholder liaison, contract interpretation, business process improvement
Preferred skills
None stated
Technologies
Salesforce.com, CPQ tools
Responsibilities
Assist sales teams in creating and positioning complex orders; Act as liaison between sales and key stakeholders (Finance, Legal, Product Marketing); Process and manage order fulfillments in Salesforce; Partner with sales to ensure opportunities are properly tracked in Salesforce; Drive business process improvements in Quote to Cash processes; Support special projects as needed
Seniority
Mid-level, hands-on IC
