Contract, Climate Action Associate
Core
Customer-focused professional supporting energy management programs, customer initiatives, and account management for commercial, institutional, municipal, and residential customers.
Role type
Customer Energy Management Associate
Builds
Customer energy management programs and services
Domain
Utilities / Energy Management
Deliverable
product features
Required skills
Account management, stakeholder engagement, program coordination, data analysis, reporting, customer relationship management, project coordination
Preferred skills
Knowledge of electricity conservation programs, electrification initiatives, energy management principles, utility operations, Power BI, Tableau, Alteryx, SQL
Responsibilities
Manage a portfolio of customer accounts, support customers in accessing energy programs, coordinate customer engagement activities, track program milestones and outcomes, analyze performance data, prepare reports and presentations, conduct research on industry trends, maintain customer records
Seniority
Mid-level, hands-on IC