Implementation Specialist
Core
Guide mid-market and enterprise customers through onboarding, data migration, platform configuration, and launch for an HR platform.
Role type
Implementation Specialist
Builds
HR platform implementations for mid-market and enterprise customers
Domain
HR Technology / Human Resources Information Systems (HRIS)
Required skills
Customer onboarding, data migration, platform configuration, project coordination, stakeholder management, HRIS familiarity, AI tool usage
Preferred skills
HR consulting, change management, HR workflow configuration
Technologies
HRIS platforms, AI-enabled HR tools
Responsibilities
Lead customer onboarding and implementation projects, meet with customer HR teams to understand needs, set up and validate workflows and data, coordinate data migration activities, guide staff onboarding, partner with internal teams, provide ongoing customer support, track implementation progress
Seniority
Individual Contributor