Implementation Specialist
Core
Own the customer onboarding journey from signature to steady state, configuring AI agents and driving adoption for B2B SaaS clients.
Role type
Implementation Specialist (B2B SaaS)
Builds
Customer-specific AI agent configurations, training materials, and reusable onboarding assets.
Domain
B2B SaaS / AI Recruiting
Deliverable
production ML models | product features
Required skills
Project management, prompt engineering, configuration, integrations, training delivery, systems thinking
Preferred skills
Recruitment operations experience, B2B SaaS implementation background, Metaview product fluency
Technologies
Metaview platform, ATS integrations, Loom, prompt engineering tools
Responsibilities
Run implementations for strategic customers including setup and milestone tracking; Build customer versions of Metaview via prompt engineering and configuration; Conduct end-user training and hiring manager onboarding; Monitor adoption and provide targeted support; Create reusable assets for future implementations
Seniority
Individual Contributor, early-stage function builder