AIP-Client Manager
Core
Build strategic relationships with customers to maximize value, drive sales, and ensure exceptional customer experience across the lifecycle.
Role type
Client Manager (Sales)
Builds
Customer loyalty, brand advocacy, and account growth
Domain
Global software and cloud solutions
Deliverable
product features
Required skills
Account management, sales, customer engagement, stakeholder management, solution selling, account strategy, financial forecasting, customer retention
Preferred skills
Experience with IT to C-level stakeholders, managed services delivery
Technologies
SoftwareOne's diverse portfolio
Responsibilities
Build and maintain long-term customer relationships, acquire new logos, develop trusted advisor relationships with executive sponsors, understand customer needs and offer right solutions, ensure timely delivery of solutions, execute account strategies for growth and profitability, track and forecast account metrics and financials, present business value of offerings and customer outcomes.