Atendente de Operações PSP
Core
Patient Support Program (PSP) operator providing phone/digital support, guidance, and operational monitoring to patients and caregivers during treatment journeys.
Role type
Patient Support Program Operator (Healthcare)
Builds
Patient support programs for life sciences and healthcare industries
Domain
Healthcare / Clinical Research / Patient Support
Deliverable
client delivery
Required skills
Patient care, telephone/digital communication, data entry, CRM usage, compliance adherence
Preferred skills
Prior call center experience in healthcare, hospital/clinic/pharma industry background, CRM platform knowledge