Customer Support Executive – Travel Backend
Core
Resolve customer queries regarding travel bookings and reservations while executing precise data entry and maintaining accurate documentation for travel transactions.
Role type
Customer Support Executive (Travel Backend)
Builds
Travel booking confirmations and accurate transaction records
Domain
Travel industry
Deliverable
client delivery
Required skills
Travel booking procedures, data entry, documentation management, problem-solving, attention to detail, English communication
Responsibilities
Manage and resolve customer queries related to travel bookings and reservations; Execute precise data entry tasks and maintain accurate documentation for travel transactions; Review travel itineraries, pricing, and reservation confirmations for accuracy; Provide comprehensive support for travel booking systems to ensure correct processing.